All ideas

What is your challenge? Unable to link defects. If we have a leak, then remedial work is required. We'd like to raise the main Defect as a Leak, then the follow-on defect as Remedial works; however, the defects need to be linked. How does th...

What is your challenge? When the Materials & Time used is on sign off for costs feature it isn't shown in the Commentary area How does this impact you? Have to click into the nomination tab to view the materials and time used Pleas...

What is your challenge? Gives the developer longer to resolve How does this impact you? The KPI is not reflective of the time the defect has been open. Please describe your idea The KPI clock should be paused and restart from the poi...

What is your challenge? A PDF version of the Config Form is produced upon completion, but its appearance and formatting are less refined compared to forms created offline. How does this impact you? The generated PDF does not look particula...

What is your challenge? Currently the Appointment SMS only has a reference number, no description of what work is being done. How does this impact you? Residents do not know what the appointment is for and if multiple appointments are book...

What is your challenge? Currently having to add the same comment multiple times under defects to a homeowner to explain KPI's. Or...a standard information message sent to customer at 2 weeks after completion/clixifix activation to remind them to...

What is your challenge? You have to click in to each item to see if its got an appointment booked. How does this impact you? It wastes time. Please describe your idea

What is your challenge? Currently a user has to access each plot line by line to find a plot contacts details to understand who lives in each property on a scheme How does this impact you? Creates a longer workflow for a user to view plot ...

What is your challenge? Events are not pulling through due to being linked with the postcode. Could you link this to What3Words instead? How does this impact you? Residents unable to see wellness events Please describe your idea Link...

What is your challenge? We'd like an option to use our own brand font instead of the standard fonts in settings. How does this impact you? Inconsistent with our website. Please describe your idea Upload your own font within settings.