Adding plots with no handover into the warranty period report
What is your challenge?
Unable to see any plots which do not have a handover date in the warranty period report. This is misleading when our customers are looking at their plot numbers.
How does this impact you?
Unable to easily report on ...
What is your challenge?
When you complete a nomination on the Tech App, our customers need to be able to direct that nomination completed to the correct person in the office so they know they need to take action on the back of the nomination bei...
What is your challenge?
Unable to see any information relating to archived plots. Our customers would like a report on this
How does this impact you?
Please describe your idea
Report showing plots that have been archived & the re...
What is your challenge?
Our customers would like to be able to add their own document categories to their account and control them via the admin section. For example, if they upload a plot document, it could be categorised as anything they want ...
What is your challenge?
Emails are sent at 4 am, site managers/other staff are expected to have phones on loud for emergencies however these emails going at 4 am are waking them up.
How does this impact you?
Staff aren't happy.
Please ...
Add multiple defects to a single Reactive Defect appointment
What is your challenge?
Unable to add multiple different defects to one appointment.
How does this impact you?
Takes longer as you have to add an appointment for each defect rather than being able to add in bulk.
Please describe your i...
What is your challenge?
Currently, the events in the calendar are not showing on the Tech App.
This causes problems for our users as they may have an event to collect parts from the office or a meeting in the office; however, the operative canno...
What is your challenge?
Abortive Visit button terminology feels too harsh vs the actual purpose of this functionality
How does this impact you?
Residents receive a notification that their defect has been aborted which can be misinterpreted...
What is your challenge?
Moving an IL cannot be completed
How does this impact you?
If accepted under the wrong plot it cannot be moved
Please describe your idea
Give support the same functionality to move lists as they can for Reacti...