All ideas

What is your challenge? No current way to view how active users are on clixifix How does this impact you? monitor productivity Please describe your idea Have a report to show how active users have been in clixifix e.g. how many comme...

What is your challenge? Our customers are required to use a website instead of a simple app to log their defects and view documents. How does this impact you? Customers are asking whether an app is available. Please describe your idea ...

What is your challenge? The wording used in clixifix® doesn’t always feel quite right. For example, when asking a resident to upload an image or picture, we have to direct them to the “documents” section on a defect, whereas it would be clearer ...

What is your challenge? Currently when a resident gets a snag list done on a property all defects raised must be uploaded individually on an inspection list. How does this impact you? This is very time consuming as snag lists can have over...

What is your challenge? Currently unable to accept/reject resident defects before they are actioned by customer care How does this impact you? Extra time being spent on determining defects. Please describe your idea We’ve just starte...

What is your challenge? Only see 5 days of future work How does this impact you? Forwardplanning Please describe your idea Operatives would find it beneficial to see further than 1 week into the future so that they can plan large job...

What is your challenge? Unable to email out of clixifix®. How does this impact you? Communicating outside of clixifix®, everything isn't logged in one place. Taking more time/double handling. Please describe your idea Be able to crea...

What is your challenge? When uploading plot documents, I can’t easily tell which plot I’m in. How does this impact you? I worry that I could upload confidential information to the wrong plot by mistake. Please describe your idea Disp...

What is your challenge? Currently images are stored within a separate tab on a Defect in clixifix®. Users need to move from comments to documents to view the images associated to the issue. How does this impact you? Causes issues with unde...

What is your challenge? When adding material costs to a defect, I’m unable to upload receipts or invoices unless they are added via the documents tab. How does this impact you? It would be clearer and easier to review if everything were in...