All ideas

What is your challenge? Currently when a resident gets a snag list done on a property all defects raised must be uploaded individually on an inspection list. How does this impact you? This is very time consuming as snag lists can have over...

What is your challenge? Currently looking at the calendar its difficult to determine which appointments are relating to more pressing issues based on defect priority How does this impact you? Makes understanding pressing issues from the ca...

What is your challenge? Some contractors work with all-day appointments, others use AM/PM slots, and some schedule specific times. However, the SMS notifications linked to appointment creation currently follow a single rule for the entire accoun...

What is your challenge? When in an individual sector, you cannot see the launchpad. This holds useful and important information like homeowner comments. How does this impact you? Unable to see the launchpad information unless I go to the l...

What is your challenge? We’re currently receiving too many notifications each day, which is making it difficult to spot the important ones among all the noise. How does this impact you? Too many notifications are making it hard to identify...

What is your challenge? Uploading a lot of the same documents to each scheme, which is taking a lot of time. How does this impact you? Takes a lot of time and have to remember to upload these documents to all schemes. Please describe y...

What is your challenge? Documents that are compulsory before handover or occupation can be missed easily. We need a reminder to upload these documents. How does this impact you? Forgot to upload important documents, which are a mandatory r...

What is your challenge? Unable to see easily what documents are uploaded per plot within a scheme. How does this impact you? We have to check every plot to see what documentation is stored manually. Please describe your idea Report f...

What is your challenge? Unable to link defects. If we have a leak, then remedial work is required. We'd like to raise the main Defect as a Leak, then the follow-on defect as Remedial works; however, the defects need to be linked. How does th...

What is your challenge? Unable to communicate with a full scheme at ease, our customers need to be able to communicate with a full scheme at once. For example, the road surfaces are being done, and they need to communicate to the full scheme tha...