What is your challenge?
Currently, the events in the calendar are not showing on the Tech App.
This causes problems for our users as they may have an event to collect parts from the office or a meeting in the office; however, the operative canno...
What is your challenge?
Currently comments in clixifix® cannot be edited so a user has to add an addiitional comment to make another user aware to disregard the previous comment on a defect thread.
How does this impact you?
Exposes us...
Revisit how abortive visits are recorded in the reports (defect frequency and defects)
What is your challenge?
'Abortive Visit' are still showing with the 'Defect Created' count.
How does this impact you?
They have to be manually removed when running reports.
Please describe your idea
Can there be a filter to include/e...
What is your challenge?
Unable to see the resident's title in the contacts tab without clicking edit
How does this impact you?
Extra clicks to view this information
Please describe your idea
Show the title of the resident in the cont...
What is your challenge?
Currently photos of defects do not pull through on reports
How does this impact you?
In meetings we have to keep going to the Defect from the Report to view images. Also have to create my own reports to send to site...
What is your challenge?
Clients want to front load their accounts with plots in advance of handovers and be organised. However plots are chargeable as soon as they are loaded even if unused.
How does this impact you?
Increase in plot numbe...
What is your challenge?
IL defect cost tracking
How does this impact you?
Unable to manage costs across all defects
Please describe your idea
IL defects to have the same functionality as reactive defects
What is your challenge?
If our contractors click the Skip Signatures button but still add closing commentary, the commentary doesn’t get saved because the signatures are skipped. This behaviour isn’t obvious, so many contractors add commentary a...
Sign on glass function to be added to Inspection Lists
What is your challenge?
There is nothing to show a resident has seen and agreed to handover/end of warranty Inspection Lists.
How does this impact you?
There is no evidence logged that a resident has agreed to the Defects found.
Please...
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