Comments

What is your challenge? I want to add the same comment to multiple defects, but I have to do it one at a time. How does this impact you? Very time consuming and manual Please describe your idea Add a bulk comment option

What is your challenge? Currently having to add the same comment multiple times under defects to a homeowner to explain KPI's. Or...a standard information message sent to customer at 2 weeks after completion/clixifix activation to remind them to...

What is your challenge? Currently images are stored within a separate tab on a Defect in clixifix®. Users need to move from comments to documents to view the images associated to the issue. How does this impact you? Causes issues with unde...

What is your challenge? Currently our users are utilising AI tools such as Copilot and ChatGPT to compile email responses to Residents/Client. They are currently copying and pasting this information into clixifix® as a comment. How does this...

What is your challenge? Currently comments in clixifix® cannot be edited so a user has to add an addiitional comment to make another user aware to disregard the previous comment on a defect thread. How does this impact you? Exposes us...

What is your challenge? If our contractors click the Skip Signatures button but still add closing commentary, the commentary doesn’t get saved because the signatures are skipped. This behaviour isn’t obvious, so many contractors add commentary a...