All ideas

What is your challenge? Gives the developer longer to resolve How does this impact you? The KPI is not reflective of the time the defect has been open. Please describe your idea The KPI clock should be paused and restart from the poi...

What is your challenge? Chasing an individual nomination is time consuming and requires a user to manually chase up and track outstanding items How does this impact you? Add further workload to a users management of a defect. Please de...

What is your challenge? Unable to link defects. If we have a leak, then remedial work is required. We'd like to raise the main Defect as a Leak, then the follow-on defect as Remedial works; however, the defects need to be linked. How does th...

What is your challenge? Currently, the only way to see the current number of closed defects in an account is by running a report. How does this impact you? The need to run a report to understand the number of closed defects on a given site...

What is your challenge? Unable to communicate with a full scheme at ease, our customers need to be able to communicate with a full scheme at once. For example, the road surfaces are being done, and they need to communicate to the full scheme tha...

What is your challenge? Some users need permissions locking down How does this impact you? We have to tell users they don't have permission to add/change anything on defects Please describe your idea User based permissions that can b...

What is your challenge? It’s currently difficult to quickly identify the status of a defect, as you have to read through all comments rather than being able to see the status at a glance. For example, it would be helpful to have an additional de...

What is your challenge? The current nomination instruction has a large reference to clixifix when sent to a nominee, specifically around the clixifix® company logo. How does this impact you? Just makes it feel that it's about clixifix rath...

What is your challenge? Understanding resident engagement and uptake How does this impact you? Time consuming to look at every plot Please describe your idea Report or dashboard showing how many residents invited/logged in/creating d...

What is your challenge? Team Member & Subcontractor nomination info in Columns V, X and Y is not separate How does this impact you? Requires manual separation Please describe your idea Having different columns per team member &am...