All ideas

What is your challenge? Chasing an individual nomination is time consuming and requires a user to manually chase up and track outstanding items How does this impact you? Add further workload to a users management of a defect. Please de...

What is your challenge? unable to report on upcoming appointments How does this impact you? can only use the calendar view to see appointments coming up in the next week/month Please describe your idea Create a report where we can vi...

What is your challenge? Currently having to add the same comment multiple times under defects to a homeowner to explain KPI's. Or...a standard information message sent to customer at 2 weeks after completion/clixifix activation to remind them to...

What is your challenge? Our customers are required to use a website instead of a simple app to log their defects and view documents. How does this impact you? Customers are asking whether an app is available. Please describe your idea ...

What is your challenge? The wording used in clixifix® doesn’t always feel quite right. For example, when asking a resident to upload an image or picture, we have to direct them to the “documents” section on a defect, whereas it would be clearer ...

What is your challenge? Currently a user has to access each plot line by line to find a plot contacts details to understand who lives in each property on a scheme How does this impact you? Creates a longer workflow for a user to view plot ...

What is your challenge? When a user clicks "Comment" this is added to the platform instantly and send a notification to the relevant stakeholder. This doesn't support with scenarios where a user may want to.amend what they have said. How d...

What is your challenge? Unable to communicate with a full scheme at ease, our customers need to be able to communicate with a full scheme at once. For example, the road surfaces are being done, and they need to communicate to the full scheme tha...

What is your challenge? Some users need permissions locking down How does this impact you? We have to tell users they don't have permission to add/change anything on defects Please describe your idea User based permissions that can b...

What is your challenge? It’s currently difficult to quickly identify the status of a defect, as you have to read through all comments rather than being able to see the status at a glance. For example, it would be helpful to have an additional de...