All ideas

What is your challenge? Currently the search bar defaults to address. Giving more customisation to change this will help support different working patterns How does this impact you? Reduces clicks Please describe your idea Add an opt...

What is your challenge? No current way to view how active users are on clixifix How does this impact you? monitor productivity Please describe your idea Have a report to show how active users have been in clixifix e.g. how many comme...

What is your challenge? Emails coming from clixifix® are heavily branded around clixifix® rather than reflecting our own branding. How does this impact you? It would be better if the emails were more aligned with our own branding rather th...

What is your challenge? Chasing an individual nomination is time consuming and requires a user to manually chase up and track outstanding items How does this impact you? Add further workload to a users management of a defect. Please de...

What is your challenge? Currently, the only way to see the current number of closed defects in an account is by running a report. How does this impact you? The need to run a report to understand the number of closed defects on a given site...

What is your challenge? Having to manually send a discussion to notify that the DLP is coming to an end, rather than the system automatically recognising the upcoming end date and sending a notification to the resident. How does this impact ...

What is your challenge? When operatives are queried from homeowners or customer care on old jobs they are not able to view the details of these without logging into the website. How does this impact you? Once the job has been carried out i...

What is your challenge? Unable to communicate with a full scheme at ease, our customers need to be able to communicate with a full scheme at once. For example, the road surfaces are being done, and they need to communicate to the full scheme tha...

What is your challenge? When the calendar is open in another tab and a new appointment is added, the calendar does not automatically refresh to display the new appointment. How does this impact you? Have to manually refresh. This is a chal...

What is your challenge? Currently, appointments cannot be added with a backdated date; they can only be created from today onwards. There are occasions where we do not know in advance which operative will attend an appointment, as site work may ...