All ideas

What is your challenge? Unable to see any plots which do not have a handover date in the warranty period report. This is misleading when our customers are looking at their plot numbers. How does this impact you? Unable to easily report on ...

What is your challenge? When you complete a nomination on the Tech App, our customers need to be able to direct that nomination completed to the correct person in the office so they know they need to take action on the back of the nomination bei...

What is your challenge? Unable to see any information relating to archived plots. Our customers would like a report on this How does this impact you? Please describe your idea Report showing plots that have been archived & the re...

What is your challenge? Our customers would like to be able to add their own document categories to their account and control them via the admin section. For example, if they upload a plot document, it could be categorised as anything they want ...

What is your challenge? Emails are sent at 4 am, site managers/other staff are expected to have phones on loud for emergencies however these emails going at 4 am are waking them up. How does this impact you? Staff aren't happy. Please ...

What is your challenge? When you enter the legal completion date, it currently counts 366 days from that date. For a 12-month defect liability period, it should only be 365 days. For example, if the legal completion date is 1st November 2025, it...

What is your challenge? Unable to add multiple different defects to one appointment. How does this impact you? Takes longer as you have to add an appointment for each defect rather than being able to add in bulk. Please describe your i...

What is your challenge? Unable to have the correct setup for the Employer's Agents. They need a dedicated portal that gives them full visibility of everything required to do their job. How does this impact you? Unable to give the correct a...

What is your challenge? If our customer forgets to place something on hold, they’d like the option to backdate the hold date in the system, similar to how the closure date can be adjusted. How does this impact you? Please describe your...

What is your challenge? Sending SMSs via clixifix® can be manual; it would be easier if it were automatic after an action which had taken place. How does this impact you? Double handling Please describe your idea Automatic messaging ...