What is your challenge?
If our contractors click the Skip Signatures button but still add closing commentary, the commentary doesn’t get saved because the signatures are skipped. This behaviour isn’t obvious, so many contractors add commentary a...
Configurable Forms to auto populate Resident info from 'Contacts' tab
What is your challenge?
Manually entering info
How does this impact you?
Time saving
Please describe your idea
Auto populate the Resident info from the 'Contacts' tab to save having to manually enter it into the form
What is your challenge?
Currently following up with a contractor in relation to contra charging can be a very manual process with lots of duplication
How does this impact you?
Repetitive work and manual process of informing contractors wit...
Revisit how abortive visits are recorded in the reports (defect frequency and defects)
What is your challenge?
'Abortive Visit' are still showing with the 'Defect Created' count.
How does this impact you?
They have to be manually removed when running reports.
Please describe your idea
Can there be a filter to include/e...
What is your challenge?
Our customers would like to be able to add their own document categories to their account and control them via the admin section. For example, if they upload a plot document, it could be categorised as anything they want ...
Add multiple defects to a single Reactive Defect appointment
What is your challenge?
Unable to add multiple different defects to one appointment.
How does this impact you?
Takes longer as you have to add an appointment for each defect rather than being able to add in bulk.
Please describe your i...
What is your challenge?
Unable to have the correct setup for the Employer's Agents. They need a dedicated portal that gives them full visibility of everything required to do their job.
How does this impact you?
Unable to give the correct a...
What is your challenge?
Moving an IL cannot be completed
How does this impact you?
If accepted under the wrong plot it cannot be moved
Please describe your idea
Give support the same functionality to move lists as they can for Reacti...
What is your challenge?
I would like to see only items I have created, not those created by other users.
How does this impact you?
This helps me focus on my own defects without having to review everyone else’s.
Please describe your ide...
What is your challenge?
Currently when uploading a snagging list or End of Defects list from a 3rd party application as a PDF to an Inspection List this document isnt shared on the nomination email. A Contractor/Developer has to log into clixifi...