What is your challenge?
Residents would like to be able to manage their own contact information rather than this being controlled by the admins.
How does this impact you?
Please describe your idea
What is your challenge?
Emails are sent at 4 am.
How does this impact you?
site managers/other staff are expected to have phones on loud for emergencies however these emails going at 4 am are waking them up.
Please describe your idea
...
What is your challenge?
Currently our users are utilising AI tools such as Copilot and ChatGPT to compile email responses to Residents/Client. They are currently copying and pasting this information into clixifix® as a comment.
How does this...
Documents/Comments uploaded by Contractors viewable to Clients
What is your challenge?
Currently a Client (Provider) cannot see comments or uploaded documents from a Contractor.
How does this impact you?
Comments have to be re-typed and Documents saved and then re-uploaded for Clients to be able to vi...
Images from Assignment automatically shared on Nomination
What is your challenge?
Currently when accepting an Assignment the images that pull through to the Defect are clicked as private and can be missed when raising the Nomination.
How does this impact you?
Extra clicks to ensure these are shar...
What is your challenge?
Warranty period can only be set at scheme level
How does this impact you?
We have mixed tenure schemes with different DLP's so have to separate the schemes which affects our reporting
Please describe your idea
...
Nomination status displayed on the nomination reports
What is your challenge?
Only the defect status shows
How does this impact you?
I have to check each defect which is time consuming
Please describe your idea
Additional fields to the TM and Contractor nomination reports displaying the...
Area to view notifications but only things you are looped into.
What is your challenge?
Want an easy easy way to view notifications in clixifix as an Admin, but only notifications that I am looped into
How does this impact you?
Too many notifications
Please describe your idea
Area to view notific...
Add invoicing and PO details to the costs tab and report
What is your challenge?
Reporting to our commercial department is insufficient
How does this impact you?
Information is not in clixifix so have to locate it from several systems
Please describe your idea
Add new number fields to the ...
Only show live sites in the "Defects by Scheme" report.
What is your challenge?
The Defects by Scheme Report by default shows all sites on clixifix® regardless of status which generates a lot of information that may not be required.
How does this impact you?
The makes the report larger than it ...