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Warranty set to 366 days instead of 365

What is your challenge? When you enter the legal completion date, it currently counts 366 days from that date. For a 12-month defect liability period, it should only be 365 days. For example, if the legal completion date is 1st November 2025, it...
Chloe Court 7 months ago in Plots 0

Hold - Unable to backdate

What is your challenge? If our customer forgets to place something on hold, they’d like the option to backdate the hold date in the system, similar to how the closure date can be adjusted. How does this impact you? Please describe your...
Chloe Court 7 months ago in Defects 0

Root cause analysis at closure

What is your challenge? Lacking analysis How does this impact you? Have to use a second spreadsheet to get information I want. Please describe your idea Provide an option at closure for the user to select a specific type of category,...
Matt Hartley 4 months ago in Reporting 0

Abortive Visits - Button rewording (Terminology Update)

What is your challenge? Abortive Visit button terminology feels too harsh vs the actual purpose of this functionality How does this impact you? Residents receive a notification that their defect has been aborted which can be misinterpreted...
Graham Ravenhall 8 months ago in Defects 0

1 email sent with multiple nominations when using Bulk Nominating

What is your challenge? Multiple emails sent to contractor when bulk nominating How does this impact you? Complaints from contractors Please describe your idea One email with multiple attachments when using the bulk nomination feature
Abby Clark 9 months ago in Notifications 0

Multiple users for Tasks

What is your challenge? Assign multiple users to Tasks How does this impact you? Only one user can be assigned currently Please describe your idea Option to add multiple users to a Task
Laura Whitfield 9 months ago in Tasks 0

Abortive reason (reprtable)

What is your challenge? When a Defect is aborted, they'd like to know why How does this impact you? No way to record & report on this info Please describe your idea When a Defect is aborted, can it be given a category of sorts wh...
Laura Whitfield 9 months ago in Defects 0

Client Assignment Report requires more filters

What is your challenge? Not enough filter options on the Client Assignment Report How does this impact you? Difficulty running reports to get required info Please describe your idea Filter for Reactive & Inspection List defects...
Laura Whitfield 9 months ago in Reporting 0

New Report for plots with Defects which have no warranty start date

What is your challenge? BYUK need a report of all plots in their account with no handover dates with defects either open or closed. How does this impact you? No report like this currently available Please describe your idea More flex...
Laura Whitfield 9 months ago in Reporting 0

Add Defect number and link to Tasks in Me section

What is your challenge? Currently when viewing a Task in the Me section there is only a link provided to access the Plot and Scheme and no reference of the Defect the Task is connected too. How does this impact you? To find the Defect the ...
Chloe Court 9 months ago in Tasks 0