All ideas

What is your challenge? Currently when accepting an Assignment the images that pull through to the Defect are clicked as private and can be missed when raising the Nomination. How does this impact you? Extra clicks to ensure these are shar...

What is your challenge? Manually entering info How does this impact you? Time saving Please describe your idea Auto populate the Resident info from the 'Contacts' tab to save having to manually enter it into the form

What is your challenge? Unable to see any plots which do not have a handover date in the warranty period report. This is misleading when our customers are looking at their plot numbers. How does this impact you? Unable to easily report on ...

What is your challenge? When you complete a nomination on the Tech App, our customers need to be able to direct that nomination completed to the correct person in the office so they know they need to take action on the back of the nomination bei...

What is your challenge? Unable to see any information relating to archived plots. Our customers would like a report on this How does this impact you? Please describe your idea Report showing plots that have been archived & the re...

What is your challenge? Residents would like to be able to manage their own contact information rather than this being controlled by the admins. How does this impact you? Please describe your idea

What is your challenge? Emails are sent at 4 am. How does this impact you? site managers/other staff are expected to have phones on loud for emergencies however these emails going at 4 am are waking them up. Please describe your idea ...

What is your challenge? Unable to add multiple different defects to one appointment. How does this impact you? Takes longer as you have to add an appointment for each defect rather than being able to add in bulk. Please describe your i...

What is your challenge? Depending on a contract we need to give different closures per scheme. How does this impact you? We had to blanket say we were closed to incorporate all schemes Please describe your idea Similar to scheme KPI'...

What is your challenge? Warranty period can only be set at scheme level How does this impact you? We have mixed tenure schemes with different DLP's so have to separate the schemes which affects our reporting Please describe your idea ...