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Photos on Reports

What is your challenge? Currently photos of defects do not pull through on reports How does this impact you? In meetings we have to keep going to the Defect from the Report to view images. Also have to create my own reports to send to site...
Chloe Court 10 months ago in Reporting 0

Abortive Visits - Button rewording (Terminology Update)

What is your challenge? Abortive Visit button terminology feels too harsh vs the actual purpose of this functionality How does this impact you? Residents receive a notification that their defect has been aborted which can be misinterpreted...
Graham Ravenhall 10 months ago in Defects 0

Defects view per user

What is your challenge? I would like to see only items I have created, not those created by other users. How does this impact you? This helps me focus on my own defects without having to review everyone else’s. Please describe your ide...
clixifix Ideas 5 months ago in User Permissions 0

Document Upload sharing on Nomination

What is your challenge? Currently when uploading a snagging list or End of Defects list from a 3rd party application as a PDF to an Inspection List this document isnt shared on the nomination email. A Contractor/Developer has to log into clixifi...
clixifix Ideas 5 months ago in Inspection Lists 0

Skip Signatures - Unclear

What is your challenge? If our contractors click the Skip Signatures button but still add closing commentary, the commentary doesn’t get saved because the signatures are skipped. This behaviour isn’t obvious, so many contractors add commentary a...
Chloe Court 11 months ago in Comments 0

Resident portal engagement report

What is your challenge? Currently there is no where in clixifix® to get visibility of which Residents have and have not logged into the Residents Portal How does this impact you? Makes follow up engagement for a client difficult and for th...
clixifix Ideas 3 months ago in Reporting 0

Sign on glass function to be added to Inspection Lists

What is your challenge? There is nothing to show a resident has seen and agreed to handover/end of warranty Inspection Lists. How does this impact you? There is no evidence logged that a resident has agreed to the Defects found. Please...
Chloe Court 11 months ago in Inspection Lists 0

CC1 and CC2 stages to a defect nomination

What is your challenge? Currently following up with a contractor in relation to contra charging can be a very manual process with lots of duplication How does this impact you? Repetitive work and manual process of informing contractors wit...
Chloe Court 11 months ago in Costs Feature 0

Revisit how abortive visits are recorded in the reports (defect frequency and defects)

What is your challenge? 'Abortive Visit' are still showing with the 'Defect Created' count. How does this impact you? They have to be manually removed when running reports. Please describe your idea Can there be a filter to include/e...
Clair Currie 11 months ago in Reporting 0

Document Categories - Custom Per Account

What is your challenge? Our customers would like to be able to add their own document categories to their account and control them via the admin section. For example, if they upload a plot document, it could be categorised as anything they want ...
Chloe Court 11 months ago in Onboarding/Setup 0