All ideas

What is your challenge? Understanding why a defect has been placed on hold and what actions are required How does this impact you? Checking each individual defect is time consuming Please describe your idea Extra column on the report...

What is your challenge? Running reports weekly doesn't include all the information relating to the complaints How does this impact you? Extra admin Please describe your idea All data added to a complaint should be exportable

What is your challenge? We have scenarios where specific user profiles only require access to particular plots on a scheme rather than an entire development. How does this impact you? Currently a user which requires access to a particular ...

What is your challenge? Currently the reason for closure box displays the same pre canned text for every user of clixifix® How does this impact you? Users need to manually update the free text for each defect closure if their reason for cl...

What is your challenge? Currently, some tasks in relation to a customer care role are created manually in clixifix® on the back of key milestones for a property. How does this impact you? Introduction of task automation with a tie into han...

What is your challenge? Currently tasks on clixifix® only supports the ability to tag in a single user from a drop down list. How does this impact you? This means duplicate tass are being created for the same item to be able to make more p...

What is your challenge? There is currently no simple way to mass remove nominations across a list of defects. The users have to remove nominations one by one How does this impact you? Creates a lot of repetition when removing a nomination....

What is your challenge? The Defects by Scheme Report by default shows all sites on clixifix® regardless of status which generates a lot of information that may not be required. How does this impact you? The makes the report larger than it ...

What is your challenge? Capturing a closure image is currently done prior to sign off via the documents tab. Adding a closure image option to the nomination sign-off screen would encourage better behaviours across different user types. How d...

What is your challenge? Currently plot handover dates have to be populated individually line by line. How does this impact you? This is time consuming for a client who may bulk handover a plots across an entire scheme for the same date. ...