All ideas

What is your challenge? Currently plot contacts can still create discussions when the plot is archived How does this impact you? Some customers only want the plot contacts on archived plots to have a 'view only' access and not able to cont...

What is your challenge? Schemes have different tenures and need this information on the report How does this impact you? Manual task to check back to each defect Please describe your idea Add column with this data to reports (probabl...

What is your challenge? To ensure every defect has a task set How does this impact you? Defects with no tasks set are not visible so it's a manual task to locate them. Please describe your idea The Tasks Report can return all defects...

What is your challenge? In October 2025 a new law is coming into practice called Awaab's Law which is relation to damp and mould issues in a property. The time scales for resolution are as follows: Investigation of hazard 14 calendar days from...

What is your challenge? Understanding why a defect has been placed on hold and what actions are required How does this impact you? Checking each individual defect is time consuming Please describe your idea Extra column on the report...

What is your challenge? Running reports weekly doesn't include all the information relating to the complaints How does this impact you? Extra admin Please describe your idea All data added to a complaint should be exportable

What is your challenge? We have scenarios where specific user profiles only require access to particular plots on a scheme rather than an entire development. How does this impact you? Currently a user which requires access to a particular ...

What is your challenge? Currently the reason for closure box displays the same pre canned text for every user of clixifix® How does this impact you? Users need to manually update the free text for each defect closure if their reason for cl...

What is your challenge? Currently, some tasks in relation to a customer care role are created manually in clixifix® on the back of key milestones for a property. How does this impact you? Introduction of task automation with a tie into han...

What is your challenge? There isnt a clear area of clixifix® to be able to log ad hoc correspondence about more generalised conversations via telephone call/email on a plot file. How does this impact you? Makes it harder to log ongoing act...