All ideas

What is your challenge? It’s hard to keep up with the activity feed. While you’re working in your account, new updates keep stacking up, so the feed gets busy quickly, and it’s easy to miss important items coming in. (Merged information from I-1...

What is your challenge? Emails coming from clixifix® are heavily branded around clixifix® rather than reflecting our own branding. How does this impact you? It would be better if the emails were more aligned with our own branding rather th...

What is your challenge? Having to manually send a discussion to notify that the DLP is coming to an end, rather than the system automatically recognising the upcoming end date and sending a notification to the resident. How does this impact ...

What is your challenge? When operatives are queried from homeowners or customer care on old jobs they are not able to view the details of these without logging into the website. How does this impact you? Once the job has been carried out i...

What is your challenge? Currently a user has to access each plot line by line to find a plot contacts details to understand who lives in each property on a scheme How does this impact you? Creates a longer workflow for a user to view plot ...

What is your challenge? When a user clicks "Comment" this is added to the platform instantly and send a notification to the relevant stakeholder. This doesn't support with scenarios where a user may want to.amend what they have said. How d...

What is your challenge? I’d like the option to add a status to on-hold defects, so it’s clear what they’re waiting on, for example, “waiting for parts.” This would also allow us to run hold reports based on the different on-hold statuses. Ho...

What is your challenge? Our customer would like to be able to schedule reports to go out from clixifix®. In some cases automatically sending to free subcontractor users and logging what reports have been sent/when. How does this impact you? ...

What is your challenge? unable to report on upcoming appointments How does this impact you? can only use the calendar view to see appointments coming up in the next week/month Please describe your idea Create a report where we can vi...

What is your challenge? Currently having to add the same comment multiple times under defects to a homeowner to explain KPI's. Or...a standard information message sent to customer at 2 weeks after completion/clixifix activation to remind them to...