What is your challenge?
Nominated Contractor cannot see the Defect Classification used by PC1
How does this impact you?
PC1 would like their Contractor to be able to see this information
Please describe your idea
Add to assignment sc...
Description of works text to be configured per account
What is your challenge?
Customer wants to have their own pre written text that is on the nomination description of works.
How does this impact you?
Every time they have to overtype the canned text
Please describe your idea
In custome...
What is your challenge?
It’s hard to keep up with the activity feed. While you’re working in your account, new updates keep stacking up, so the feed gets busy quickly, and it’s easy to miss important items coming in. (Merged information from I-1...
What is your challenge?
Tasks are only available on a List, not an individual defect
How does this impact you?
Hard to determine which tasks belongs to which defect
Please describe your idea
Tasks are on reactive defect and should al...
What is your challenge?
Our customer would like to be able to schedule reports to go out from clixifix®. In some cases automatically sending to free subcontractor users and logging what reports have been sent/when.
How does this impact you? ...
What is your challenge?
Currently when a resident gets a snag list done on a property all defects raised must be uploaded individually on an inspection list.
How does this impact you?
This is very time consuming as snag lists can have over...
Communication with subcontractors and residents through clixifix®
What is your challenge?
Subcontractors are currently unable to communicate directly with residents through clixifix®. I appreciate that the system was intentionally designed this way; however, I believe there would be benefits to allowing appoin...
What is your challenge?
If there are two nominations on a defect and one subcontractor completes their nomination, the defect moves into the Nomination Completed area ready to be closed. However, we’re unable to close the defect because there is...
What is your challenge?
I’d like the option to add a status to on-hold defects, so it’s clear what they’re waiting on, for example, “waiting for parts.” This would also allow us to run hold reports based on the different on-hold statuses.
Ho...
Closing a defect: Backdate the completion date as part of this process.
What is your challenge?
When I need to backdate the completion date on a defect, I currently have to close the defect, reopen it and edit, update the completion date, and then submit the changes. It would be much more efficient if the completion...