What is your challenge?
Unable to link defects. If we have a leak, then remedial work is required. We'd like to raise the main Defect as a Leak, then the follow-on defect as Remedial works; however, the defects need to be linked.
How does th...
What is your challenge?
Currently photos of defects do not pull through on reports
How does this impact you?
In meetings we have to keep going to the Defect from the Report to view images. Also have to create my own reports to send to site...
What is your challenge?
When you enter the legal completion date, it currently counts 366 days from that date. For a 12-month defect liability period, it should only be 365 days. For example, if the legal completion date is 1st November 2025, it...
Revisit how abortive visits are recorded in the reports (defect frequency and defects)
What is your challenge?
'Abortive Visit' are still showing with the 'Defect Created' count.
How does this impact you?
They have to be manually removed when running reports.
Please describe your idea
Can there be a filter to include/e...
What is your challenge?
If our customer forgets to place something on hold, they’d like the option to backdate the hold date in the system, similar to how the closure date can be adjusted.
How does this impact you?
Please describe your...
What is your challenge?
Currently comments in clixifix® cannot be edited so a user has to add an addiitional comment to make another user aware to disregard the previous comment on a defect thread.
How does this impact you?
Exposes us...
What is your challenge?
Closing multiple lists at once
How does this impact you?
Time consuming, going in and out of each plot or list to close lists
Please describe your idea
Where all the inspection lists are and showing as open, p...
What is your challenge?
Clients want to front load their accounts with plots in advance of handovers and be organised. However plots are chargeable as soon as they are loaded even if unused.
How does this impact you?
Increase in plot numbe...
What is your challenge?
IL defect cost tracking
How does this impact you?
Unable to manage costs across all defects
Please describe your idea
IL defects to have the same functionality as reactive defects
What is your challenge?
If our contractors click the Skip Signatures button but still add closing commentary, the commentary doesn’t get saved because the signatures are skipped. This behaviour isn’t obvious, so many contractors add commentary a...
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