All ideas

What is your challenge? Legal Completion/Warranty Start Date’ has to be entered manually for each plot individually. How does this impact you? Time consuming Please describe your idea Bulk option for inputting ‘Legal Completion/Warra...

What is your challenge? Currently images are stored within a separate tab on a Defect in clixifix®. Users need to move from comments to documents to view the images associated to the issue. How does this impact you? Causes issues with unde...

What is your challenge? The admin bar currently shows ‘Most Used’, but it would be more helpful if this reflected our own most-used items by allowing us to pin favourites, rather than showing usage across all of clixifix®. How does this impa...

What is your challenge? When adding material costs to a defect, I’m unable to upload receipts or invoices unless they are added via the documents tab. How does this impact you? It would be clearer and easier to review if everything were in...

What is your challenge? unable to report on upcoming appointments How does this impact you? can only use the calendar view to see appointments coming up in the next week/month Please describe your idea Create a report where we can vi...

What is your challenge? Currently our users are utilising AI tools such as Copilot and ChatGPT to compile email responses to Residents/Client. They are currently copying and pasting this information into clixifix® as a comment. How does this...

What is your challenge? Our customers are required to use a website instead of a simple app to log their defects and view documents. How does this impact you? Customers are asking whether an app is available. Please describe your idea ...

What is your challenge? I’d like the option to add a status to on-hold defects, so it’s clear what they’re waiting on, for example, “waiting for parts.” This would also allow us to run hold reports based on the different on-hold statuses. Ho...

What is your challenge? The wording used in clixifix® doesn’t always feel quite right. For example, when asking a resident to upload an image or picture, we have to direct them to the “documents” section on a defect, whereas it would be clearer ...

What is your challenge? Currently having to add the same comment multiple times under defects to a homeowner to explain KPI's. Or...a standard information message sent to customer at 2 weeks after completion/clixifix activation to remind them to...