Defects

What is your challenge? When a Defect is aborted, they'd like to know why How does this impact you? No way to record & report on this info Please describe your idea When a Defect is aborted, can it be given a category of sorts wh...

What is your challenge? Abortive Visit button terminology feels too harsh vs the actual purpose of this functionality How does this impact you? Residents receive a notification that their defect has been aborted which can be misinterpreted...

What is your challenge? Unable to view the defect location in reports or on the Inspection List screen; it’s only visible when opening each defect. How does this impact you? Currently, the defect location is not visible in reports or on th...

What is your challenge? If our customer forgets to place something on hold, they’d like the option to backdate the hold date in the system, similar to how the closure date can be adjusted. How does this impact you? Please describe your...

What is your challenge? We need to see the exact location/date/time an image was taking for auditing How does this impact you? We are unable to confirm the location/date/time of an image Please describe your idea Output the image loc...

What is your challenge? Defects come through without images; however, this is required for the contractors to review. How does this impact you? Have to go back to the residents each time and ask for photos. Please describe your idea ...

What is your challenge? Currently the reason for closure box displays the same pre canned text for every user of clixifix® How does this impact you? Users need to manually update the free text for each defect closure if their reason for cl...