What is your challenge?
Currently clixifix® notifies users a lot on their own actions in the platform rather than a focus on notifications on what to do next
How does this impact you?
Creates a lot of unecessary email notifications
Ple...
What is your challenge?
Emails coming from clixifix® are heavily branded around clixifix® rather than reflecting our own branding.
How does this impact you?
It would be better if the emails were more aligned with our own branding rather th...
Automated notification that the Defects Liability Period (DLP) is approaching its end.
What is your challenge?
Having to manually send a discussion to notify that the DLP is coming to an end, rather than the system automatically recognising the upcoming end date and sending a notification to the resident.
How does this impact ...
What is your challenge?
Unable to email out of clixifix®.
How does this impact you?
Communicating outside of clixifix®, everything isn't logged in one place. Taking more time/double handling.
Please describe your idea
Be able to crea...
What is your challenge?
Chasing an individual nomination is time consuming and requires a user to manually chase up and track outstanding items
How does this impact you?
Add further workload to a users management of a defect.
Please de...
What is your challenge?
Unable to communicate with a full scheme at ease, our customers need to be able to communicate with a full scheme at once. For example, the road surfaces are being done, and they need to communicate to the full scheme tha...
Chloe Court
12 months ago
in Notifications
0
Planned
Nomination personalisation and branding - clixifix® heavy
What is your challenge?
The current nomination instruction has a large reference to clixifix when sent to a nominee, specifically around the clixifix® company logo.
How does this impact you?
Just makes it feel that it's about clixifix rath...
Notifications - Selecting what type of notification you'd like to receive
What is your challenge?
We’re currently receiving too many notifications each day, which is making it difficult to spot the important ones among all the noise.
How does this impact you?
Too many notifications are making it hard to identify...
Scheme based notifications for freemium Contractor users
What is your challenge?
Contractors need to receive notifications for the schemes they work on or are associated to
How does this impact you?
Currently the users receive ALL notifications sent to the contractor with no way to choose specif...
What is your challenge?
Emails are sent at 4 am.
How does this impact you?
site managers/other staff are expected to have phones on loud for emergencies however these emails going at 4 am are waking them up.
Please describe your idea
...