Employee/User report for workload

What is your challenge?

Currently in clixifix® there is no way to track or manage a users workload

How does this impact you?

A Customer Care Manager can find it difficult to manage and support their teams workload when there is no way of tracking this in clixifix®

Please describe your idea

Introduce a report or a central area where a users workload can be managed or viewed within clixifix®