SMS - Appointments

What is your challenge?

Currently, the appointment SMS says, “Your appointment with clixifix® homes.” It would be helpful if this could instead say, “Your appointment with a subcontractor on behalf of clixifix® homes,” so residents are aware that the appointment will be carried out by a subcontractor rather than directly by clixifix® homes.

How does this impact you?

Confusion for residents.

Please describe your idea

As above. Consider adding name of contractor to the dynamic parameters in the SMS templates.