Communication in clixifix®

What is your challenge?

The wording used in clixifix® doesn’t always feel quite right. For example, when asking a resident to upload an image or picture, we have to direct them to the “documents” section on a defect, whereas it would be clearer if it referred to images or photos instead.

This issue appears in several areas, not just the example mentioned above.

How does this impact you?

It can be confusing for us, our customers, and users.

Please describe your idea

Make this customisable per account so each of us can use our own preferred language.